Post-Installation Support

Key Machinery, as Turkey and the Balkans distributor of China-based SBM Machinery, offers high quality crushers, mobile crushers, sand machines and grinding mills for the mining and construction industry. In addition to the comprehensive services we provide during the sales and installation processes of our machines, we also support our customers with our post-installation support service.

Our "Post-Installation Support" service is designed to ensure long-lasting and efficient operation of the facilities. Within the scope of this service, the support process that starts after installation covers various areas such as maintenance, repair, spare parts supply and technical consultancy of the machines. Our aim is to ensure that our customers have uninterrupted production and achieve maximum efficiency in their business processes. In the first stage, after the installation is completed, the regular maintenance and service needs of the machines are determined. Our experienced technicians perform periodic maintenance in order to maintain the performance of the machines and detect possible malfunctions in advance. In this way, the life of the machines is extended and sudden stops are prevented. Additionally, we aim to minimize production loss by responding quickly in case of malfunction.

Spare parts supply is also an important part of our post-installation support service. By quickly providing original SBM spare parts, we ensure that the machines operate at full performance. By constantly updating our spare parts stock, we guarantee that our customers can access the parts they need on time. Our technical consultancy service helps our customers use the machines in the most efficient way. Our expert team analyzes business processes, makes performance-enhancing suggestions and provides support for personnel training when necessary. 

In this way, it is aimed to ensure that the machines operate at optimal performance and reduce operating costs. As Key Machinery, we aim to keep customer satisfaction at the highest level. With our "Post-Installation Support" service, we always support our customers and help them maintain their production processes smoothly. We aim to increase the competitiveness of our customers in the sector by ensuring that our machines operate long-lasting and efficiently.